PRIVACY POLICY (Updated May 2018)

DIRECT GLOBAL TRADING – Trading As 'Garden and Home Shop'

In compliance with UK and European data protection regulations, this privacy policy explains what personal information we collect from you when you visit our website or are a recipient of our services.

Garden and Home Shop is a trading name of Direct Global Trading LTD, registered in the UK, Company No. 6419337.

Direct Global Trading T/A Garden and Home Shop is committed to processing personal information about its customers in ways that comply with its legal and regulatory obligations, and to being clear with customers about what it does with their personal information.

DATA COLLECTION

Direct Global Trading T/A Garden and Home Shop may collect personal information which we receive when:

  • you use our website

  • you use our services

  • you contact us or

  • you are a recipient of our services.

We may collect the following types of information:

  • your name, address, email address, telephone number(s) and other contact details

  • information required to provide you with a service, and details of our services that you have used

  • your company's name, your position in the company; the company's address, company's email address and telephone number

  • your payment information such as credit or debit card details and bank account details. Please note that we do not store payment information. All payment information is handled by third parties who are fully GDPR compliant.

WEBSITE COOKIES

A cookie is a small piece of information that is placed on your computer when you visit certain websites. When we refer to "cookies" we include other technologies with similar purposes. Find out more about the use of cookies on http://www.cookiecentral.com. We use the following types of cookie:

(1) Analytics cookies that anonymously remember your computer or mobile device when you visit our website. They keep track of browsing patterns and help us to build up a profile of how visitors use the website. 
(2) Service cookies that enables the site to function.

WHY DO WE COLLECT THIS INFORMATION?

We collect your personal information to:

  • provide you with services that you may request from us.

  • respond to enquires via email, telephone or through our website.

  • meet our legal and regulatory obligations.

HOW DO WE COLLECT THIS INFORMATION?

We collect personal information:

  • directly from customers: e.g. when a customer signs up to receive our services or enquires through our website/via email.

  • from publicly available sources: eg. social media, internet services.

We are committed to keeping your information up to date as far as is reasonably possible. However, if you believe that we have made an error, then please contact us as we have outlined below and we will use reasonable endeavours to correct it within 3 working days from initial contact in writing.

KEEPING YOUR INFORMATION SAFE AND SECURE.

Direct Global Trading T/A Garden and Home Shop is committed to keeping customers' personal information secure to protect it from being inappropriately or accidentally accessed, used, shared or destroyed, and against it being lost.

THIRD PARTY ACCESS

Access to your personal information is only allowed when required by law, we do not, and will never, sell or share your personal information with third parties.

OUR SERVICE PROVIDERS

This includes external third-party service providers, such as accountants, auditors, experts, lawyers and other outside professional advisors; IT systems, support and hosting service providers; printing, advertising, marketing outsourced service providers that assist us in carrying out business activities. All our systems are located within the UK or EEA

HOW LONG DO WE KEEP PERSONAL INFORMATION?

We will only retain customers' personal information for as long as it needs it to carry out a particular purpose or meet a particular obligation.

MARKETING

If you have consented to receive marketing information, you may opt out at a later date by writing to us at info@directglobaltrading.com You have a right at any time to stop us from contacting you for marketing purposes.

ACCESS TO PERSONAL INFORMATION

To make a request to Direct Global Trading T/A Garden and Home Shop for any personal information we may hold, we need you to contact us by writing to the address provided below:

Direct Global Trading Limited

Unit 1a Metro Trading Centre, Barugh Green, Barnsley, South Yorkshire, S75 1JT

Or by emailing us at info@directglobaltrading.com

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

CHANGES TO OUR PRIVACY POLICY:

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated in May 2018.

DATA CONTROLLER

The data controller responsible in respect of the information collected on this website is Direct Global Trading Ltd Trading as Garden and Home Shop (www.gardenandhomeshop.co.uk)

Our data protection registration number is Z1290000, current registration expires on 20/04/2019.

HOW TO CONTACT US:

Please contact us if you have any questions about our privacy policy or about information we hold about you:

By email: info@directglobaltrading.com 
Or write to us at :

Direct Global Trading Limited

Unit 1a Metro Trading Centre, Barugh Green, Barnsley, South Yorkshire, S75 1JT